This role requires deep understanding of Unified Communications as a Service (UCaaS) industry and a strong understanding of Agentic AI and Conversational AI integration into business workflows
Job Summary
This role requires deep understanding of Unified Communications as a Service (UCaaS) industry and a strong understanding of Agentic AI and Conversational AI integration into business workflows.
You will serve as a trusted advocate for customers and channel partners, working with Sales, Product Development, and Customer Success teams to deliver seamless solutions.
The position plays a crucial role in delivering Zoom's solution value to customers and partners and shaping the future of communication.
Matching Summary
This role requires deep understanding of Unified Communications as a Service (UCaaS) industry and a strong understanding of Agentic AI and Conversational AI integration into business workflows.
Skills & Requirements
Must-have
5+ years technical presales experience
UCaaS/CCaaS enterprise customer experience
Business-level English proficiency TOEIC 700+
Native Japanese language skills
AI-powered UCaaS platform adoption
Nice-to-have
Generative AI and Large Language Models experience
Python/Cursor prototyping experience
Salesforce/ServiceNow/Jira knowledge
Cloud AI services expertise
Strong presentation skills for senior stakeholders
Key Requirements
5+ years of technical presales or solutions engineering experience
Native Japanese and Business-level English (TOEIC 700+)
Experience with Generative AI, LLMs, and AI Agents