Technical Account Manager

AvePoint

Jersey City, NJ, United States
On-site
Customer satisfaction
Technical advisor
Platform adoption
The Technical Account Manager (TAM) serves as the key technical point of contact for AvePoint enterprise customers

Job Summary

  • The Technical Account Manager (TAM) serves as the key technical point of contact for AvePoint enterprise customers.
  • Your responsibilities will include becoming a trusted customer advocate, helping customers maximize their use of our products, performing architectural design sessions, and performing platform integration engagements.
  • AvePoint is committed to investing in our people, fostering a culture where you are empowered to craft your career, make an impact, and own (y)our future.

Matching Summary

The Technical Account Manager (TAM) serves as the key technical point of contact for AvePoint enterprise customers.

Skills & Requirements

Must-have

  • customer satisfaction
  • technical advisor
  • platform adoption
  • product operations lifecycle
  • architectural design sessions
  • platform integration engagements

Nice-to-have

  • agility
  • passion
  • teamwork
  • empowered to craft career

Key Requirements

  • Requires experience in technical support
  • Requires experience in customer retention
  • Requires experience in platform adoption
  • Requires experience in prescriptive feedback
  • Requires experience in technical recommendations

Work Rights

Not specified

Tailored Resume

Cover Letter