Bdc Administrator/customer Service Representative

Lithia Hyundai of Fresno

Fresno, California, US
Base: $16.90 to $20.00 ph; bonus/equity: + bonus o...
Not specified
Strong communication skills
Ability to multitask
Team-oriented environment
Lithia Hyundai of Fresno is seeking a motivated BDC Administrator/Customer Service Representative to enhance customer engagement through calls, emails, and chats. The ideal candidate should possess strong communication skills and experience in customer service, preferably within the automotive industry

Job Summary

  • The role involves handling inbound and outbound calls, emails, and chats to assist customers with sales inquiries and scheduling appointments.
  • Candidates must maintain accurate records in the CRM system while providing top-notch customer service to meet performance goals.
  • The company offers competitive pay, comprehensive medical benefits, a 401(k) retirement plan, and vehicle purchase discounts.

Matching Summary

Match Score: 85

Lithia Hyundai of Fresno is seeking a motivated BDC Administrator/Customer Service Representative to enhance customer engagement through calls, emails, and chats. The ideal candidate should possess strong communication skills and experience in customer service, preferably within the automotive industry.

Salary

Base: $16.90 to $20.00 per hour; Bonus/Equity: Plus bonus opportunities; Benefits: Medical, Dental, Vision, PTO, 401(k)

Skills & Requirements

Must-have

  • Strong communication skills
  • Ability to multitask
  • Team-oriented environment
  • Basic computer skills
  • Familiarity with CRM software

Nice-to-have

  • Previous BDC or Call Center experience
  • Automotive industry experience
  • Friendly professional attitude
  • Passion for automotive industry

Key Requirements

  • High school graduate or equivalent
  • Must be 18 years or older
  • Drug-free workplace compliance

Work Rights

Not specified

Tailored Resume

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