Complex Claim Director – Mass Tort Unit

Cna Employees' Health Plan Trust

Base: $147,000 to $241,500; regional adjustments a...
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Mass tort claims management
General liability policy expertise
Team leadership and coaching
** CNA is seeking a Complex Claims Director for its Mass Tort Unit, responsible for leading a team in handling high-exposure claims, including mass tort and environmental issues. The ideal candidate should have extensive experience in general liability claims, management skills, and a strong background in complex problem-solving. **

Job Summary

  • This role leads a team responsible for handling complex, high-exposure mass tort and environmental claims including social media addiction and PFAS.
  • The position requires driving organizational profitability by managing expenses, optimizing vendor use, and ensuring quality claim resolution strategies.
  • CNA offers a comprehensive benefits package to support physical, financial, emotional, and social wellbeing goals for employees and their families.

Matching Summary

Match Score: 75

** CNA is seeking a Complex Claims Director for its Mass Tort Unit, responsible for leading a team in handling high-exposure claims, including mass tort and environmental issues. The ideal candidate should have extensive experience in general liability claims, management skills, and a strong background in complex problem-solving. **

Salary

Base: $147,000 to $241,500; Regional adjustments apply in DC, CA, CO, CT, IL, MD, MA, NY, WA ($97,000-$189,000); Not specified

Skills & Requirements

Must-have

  • Mass tort claims management
  • General liability policy expertise
  • Team leadership and coaching
  • High exposure litigation strategy
  • Claims department profitability

Nice-to-have

  • Data analytics for performance monitoring
  • Strategic partnership development
  • Change management capabilities
  • Customer service excellence initiatives

Key Requirements

  • Bachelor's degree required
  • Minimum 10 years related work experience
  • 3 years management experience preferred
  • JD or Master's degree preferred
  • Advanced technical expertise in general liability claims

Work Rights

Not specified

Tailored Resume

Cover Letter