Cloud Service Delivery, Manager

Accenture

Birmingham, West Midlands, United Kingdom
Competitive; not specified; not specified
Onsite
Service delivery management
Ai and automation in it operations
Client communication and relationship building
You will be part of the Service Delivery Team who are responsible for the delivery of infrastructure and cloud services to our clients

Job Summary

  • You will be part of the Service Delivery Team who are responsible for the delivery of infrastructure and cloud services to our clients.
  • Identify opportunities for service improvement and work with the end-client to implement.
  • At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes: 25 days’ vacation per year Private medical insurance 3 extra days leave per year for charitable work of your choice.

Matching Summary

You will be part of the Service Delivery Team who are responsible for the delivery of infrastructure and cloud services to our clients.

Salary

Competitive; Not specified; Not specified

Skills & Requirements

Must-have

  • Service Delivery Management
  • AI and automation in IT operations
  • Client communication and relationship building
  • Service improvement initiatives
  • Risk and compliance management
  • AI Ops platforms experience

Nice-to-have

  • Agile Delivery experience
  • DevOps and FinOps knowledge
  • Site Reliability Engineering principles
  • Culture of learning and certifications

Key Requirements

  • Experience in Service Delivery and AI Operations
  • Hands-on experience with AI Ops platforms
  • Experience with IT Managed Services frameworks
  • Experience managing technical teams
  • Client Data Protection knowledge
  • Strong stakeholder relationship skills
  • Eligibility for UK Government security clearance

Work Rights

BPSS and SC security clearance

Tailored Resume

Cover Letter