Support the deployment of the continuous improvement strategy for the local sales and operations teams within the HUB Americas, including promoting a culture of continuous learning and improvement, IT and process solutions
Job Summary
Support the deployment of the continuous improvement strategy for the local sales and operations teams within the HUB Americas, including promoting a culture of continuous learning and improvement, IT and process solutions.
Track programs, projects, KPIs, and customer experience improvements to demonstrate value, allocate resources effectively, and incorporate best practices through external benchmarking.
You’ll grow through hands-on experience, mentorship, and learning that fits your goals.
Matching Summary
Support the deployment of the continuous improvement strategy for the local sales and operations teams within the HUB Americas, including promoting a culture of continuous learning and improvement, IT and process solutions.
Skills & Requirements
Must-have
Deploy continuous improvement strategy
Promote culture of continuous learning
Develop, deploy, train projects
Track programs and projects
Manage multiple projects
Data Analysis & Reporting experience
Nice-to-have
Support local sales and operations
Mentor and coach teams
Facilitate and remove barriers
Foster systematic, fact-based approaches
Collaborate with cross-functional teams
Balance customer and business needs
Key Requirements
Bachelor's degree in Business, IT, or Engineering
6 years customer service and quality assurance experience
In-depth knowledge of operating systems and tools (SAP, SFDC, Empower, Power BI, etc.)