Radiology Partners is seeking an IT Support Analyst II to provide Tier 2 support for various IT projects and user issues, primarily in a remote work setting. The ideal candidate should possess 3-5 years of relevant experience, strong customer service skills, and proficiency in troubleshooting Windows and macOS systems
Job Summary
Radiology Partners is a leading physician-led radiology practice transforming healthcare through innovation in technology and clinical value.
The role provides Tier 2 support for IT projects including system upgrades, application testing, and routine OS updates while resolving user issues across desktops and mobile devices.
The position offers a competitive salary range of $55,000 - $65,000, an annual discretionary bonus, and eligibility for health benefits starting the month after hire.
Matching Summary
Match Score: 85
Radiology Partners is seeking an IT Support Analyst II to provide Tier 2 support for various IT projects and user issues, primarily in a remote work setting. The ideal candidate should possess 3-5 years of relevant experience, strong customer service skills, and proficiency in troubleshooting Windows and macOS systems.
Salary
Base: $55,000 - $65,000; Bonus/Equity: Eligible for annual discretionary bonus; Benefits: Health & wellness coverage, 401k, family planning, telehealth
Skills & Requirements
Must-have
3-5 years IT experience
Windows and macOS troubleshooting
Remote support tools proficiency
Ticketing system experience
Executive-level customer service
Nice-to-have
Positive attitude and high integrity
Strong problem-solving skills
Ability to manage multiple priorities
Clear communication with non-technical audiences
Key Requirements
3-5 years of Information Technology experience
Experience with remote support tools and ticketing systems
Strong knowledge of Windows and macOS operating systems