Base: 20,000 euros grosspyear; bonus/equity: up to...
Investigate suspicious activity
Validate customer documentation
Resolve high-risk cases
As a Fraud Activity Agent, you will investigate and verify suspicious activity using internal tools and predefined processes, collect, review, and validate documentation, and resolve high-risk cases within established timelines
Job Summary
As a Fraud Activity Agent, you will investigate and verify suspicious activity using internal tools and predefined processes, collect, review, and validate documentation, and resolve high-risk cases within established timelines.
Your qualifications include a C1 level of Italian and advanced English skills, at least 6 months of experience in a fraud-related or back-office support role, and proficiency with operational tools such as CRMs.
Concentrix offers a full-time 39 hours/week contract with a salary of 20,000 euros gross/year + up to 2,400 euros gross/year in bonus, fully paid training, and a career development program.
Matching Summary
As a Fraud Activity Agent, you will investigate and verify suspicious activity using internal tools and predefined processes, collect, review, and validate documentation, and resolve high-risk cases within established timelines.
Salary
Base: 20,000 euros gross/year; Bonus/Equity: up to 2,400 euros gross/year; Benefits: Not specified