Customer Service Representative - Part Time

Andrews Veterinary Clinic

Not specified; competitive pyy mentioned; performa...
Part-time, in-person
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
Andrews Veterinary Clinic is seeking a part-time Customer Service Representative (CSR) who will play a crucial role in providing exceptional client experiences. The ideal candidate should have strong communication skills, a compassionate demeanor, and the ability to work in a fast-paced environment, particularly during afternoons and weekends

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact for clients, ensuring an exceptional experience throughout their visit.
  • Responsibilities include managing appointments, processing patient information, and maintaining accurate records within the practice management system.
  • The role requires working in a dynamic environment with availability for afternoons and Saturday rotations at a small-town mixed animal hospital.

Matching Summary

Match Score: 85

Andrews Veterinary Clinic is seeking a part-time Customer Service Representative (CSR) who will play a crucial role in providing exceptional client experiences. The ideal candidate should have strong communication skills, a compassionate demeanor, and the ability to work in a fast-paced environment, particularly during afternoons and weekends.

Salary

Not specified; Competitive pay mentioned; Performance bonuses available for full-time employees

Skills & Requirements

Must-have

  • Answer calls and emails promptly
  • Schedule appointments based on availability
  • Update client and patient records accurately
  • Process billing transactions and payments
  • Work afternoons and rotate Saturdays

Nice-to-have

  • Prior customer service experience preferred
  • Previous clinical experience preferred
  • Empathy for upset or emotional clients
  • Active listening skills for triage inquiries
  • Ability to work in fast-paced environment

Key Requirements

  • High school diploma or equivalent work experience required
  • Basic proficiency with scheduling software and online platforms
  • Strong organizational skills to handle multiple tasks efficiently

Work Rights

Not specified

Tailored Resume

Cover Letter