This role supports assigned accounts by delivering exceptional service and ensuring accurate order execution as a key liaison between customers and internal teams
Job Summary
This role supports assigned accounts by delivering exceptional service and ensuring accurate order execution as a key liaison between customers and internal teams.
The position requires preparing accurate product quotations, processing purchase orders, and resolving complex customer issues while maintaining strict confidentiality of pricing information.
Candidates will collaborate effectively with Sales, Operations, Finance, IT, and Customer Service to drive continuous process improvements and operational efficiency.
Matching Summary
This role supports assigned accounts by delivering exceptional service and ensuring accurate order execution as a key liaison between customers and internal teams.
Skills & Requirements
Must-have
3 years customer support experience
High school diploma or GED required
ERP system knowledge required
Order entry and accuracy focus
Customer inquiry response capability
Nice-to-have
Associate or Bachelor's degree preferred
CRM systems familiarity preferred
Cross-functional collaboration skills
Process improvement mindset
Professional creative dynamic presence
Key Requirements
Minimum 3 years in customer support or inside sales