Senior Director Digital Customer Engagement Marketing

Newrez

Base: 119,600.00 - 219,120.00; bonus/equity: bonus...
Digital marketing and marketing technology
Lifecycle marketing and measurement
Omni-channel customer engagement
This role is responsible for defining and executing the E2E non-loan feature marketing roadmap, and E2E customer journey for tenured customers

Job Summary

  • This role is responsible for defining and executing the E2E non-loan feature marketing roadmap, and E2E customer journey for tenured customers.
  • Lead omni-channel engagement marketing strategy across relevant audiences, with the goal of driving feature usage and brand love outside of and complementary to loan acquisition and retention efforts.
  • Newrez offers a comprehensive total rewards package designed to support your whole self, including medical, dental, vision insurance, 401(k) with match, and paid time off.

Matching Summary

This role is responsible for defining and executing the E2E non-loan feature marketing roadmap, and E2E customer journey for tenured customers.

Salary

Base: 119,600.00 - 219,120.00; Bonus/Equity: bonus based on individual and company performance, variable or annual; Benefits: medical, financial, various paid time off benefits

Skills & Requirements

Must-have

  • Digital marketing and marketing technology
  • Lifecycle marketing and measurement
  • Omni-channel customer engagement
  • Customer journey orchestration
  • Performance optimization and experimentation

Nice-to-have

  • AI and innovation excitement
  • Comfort with failing fast
  • Resilient and collaborative leadership

Key Requirements

  • 10+ years of progressive experience
  • Proven track record of leading high-performing teams
  • Bachelor’s degree required
  • Familiarity with compliance, privacy, and governance frameworks

Work Rights

Not specified

Tailored Resume

Cover Letter