The Head of GBS Multifunctional Services will lead the creation and maturation of a cohesive Enterprise Services function that delivers reliable, high quality, and cost-effective services across the enterprise
Job Summary
The Head of GBS Multifunctional Services will lead the creation and maturation of a cohesive Enterprise Services function that delivers reliable, high quality, and cost-effective services across the enterprise.
This role sets strategy, builds the operating model, and drives execution through robust governance, service management, and continuous improvement while leading a globally dispersed team.
AstraZeneca offers an inclusive culture that champions diversity and collaboration, empowering employees to push boundaries and make a difference in healthcare.
Matching Summary
The Head of GBS Multifunctional Services will lead the creation and maturation of a cohesive Enterprise Services function that delivers reliable, high quality, and cost-effective services across the enterprise.
Skills & Requirements
Must-have
Global Business Services leadership
Service management and governance
Digital enablement and AI transformation
Stakeholder management at senior level
Financial management and P&L ownership
Continuous improvement and Lean/Agile practices
Nice-to-have
Customer centric mindset and design thinking
Cross-functional collaboration
Talent management and succession planning
Change management and communications
Risk, control and compliance frameworks
Key Requirements
Extensive experience in Global Business Services leadership
Experience managing shared services with legal or compliance requirements
Strong stakeholder management skills with senior leaders
Experience with digital and AI assisted transformations