Senior Scheduler

Mass General Brigham

Boston, MA, US
Hybrid
Patient registration and scheduling
Medical office experience
Epic system experience
Mass General Brigham relies on a wide range of professionals to advance its mission of patient care, research, teaching, and community service

Job Summary

  • Mass General Brigham relies on a wide range of professionals to advance its mission of patient care, research, teaching, and community service.
  • The Senior Scheduler coordinates registration and scheduling for new patient appointments, documents patient information, and answers telephone inquiries.
  • The organization offers comprehensive benefits, career advancement opportunities, and recognition programs designed to celebrate contributions and support professional growth.

Matching Summary

Mass General Brigham relies on a wide range of professionals to advance its mission of patient care, research, teaching, and community service.

Skills & Requirements

Must-have

  • Patient registration and scheduling
  • Medical office experience
  • Epic system experience
  • High volume calls
  • Fast-paced environment
  • HIPAA compliance

Nice-to-have

  • Professional customer service
  • Interpersonal and team skills
  • Handling sensitive information
  • Translating patient requests

Key Requirements

  • High School Diploma or Equivalent
  • 2-3 years related medical office experience
  • 2-3 years Epic experience preferred
  • Basic computer skills (Outlook, Excel)
  • Excellent customer service skills

Work Rights

Not specified

Tailored Resume

Cover Letter