Senior Billing Officer

Aussie Broadband

Australia
End-to-end billing processes
Accurate and timely invoicing
Reconciliations between billing systems
Manage end-to-end billing processes, ensuring accurate and timely invoicing, reporting, and system execution

Job Summary

  • Manage end-to-end billing processes, ensuring accurate and timely invoicing, reporting, and system execution.
  • Act as a key contact for billing queries, disputes, and escalations, including complaints management and issue resolution.
  • We offer 26 weeks paid parental leave for both primary and secondary caregivers, discounted internet, and flexible working arrangements.

Matching Summary

Manage end-to-end billing processes, ensuring accurate and timely invoicing, reporting, and system execution.

Skills & Requirements

Must-have

  • end-to-end billing processes
  • accurate and timely invoicing
  • reconciliations between billing systems
  • customer billing queries and disputes
  • billing discrepancies and data integrity
  • process improvements for efficiency

Nice-to-have

  • proactive and detail driven
  • advocates for Inclusion and Diversity
  • thrive in a fast-paced environment
  • genuinely enjoy helping others succeed
  • strong ethics and integrity

Key Requirements

  • Experience in a similar commercial or billing environment
  • Understanding of the telecommunications industry (desirable)
  • Strong Excel skills and confidence working across multiple systems
  • Experience handling customer disputes and conflict resolution

Work Rights

Not specified

Tailored Resume

Cover Letter