Automotive Service Manager

Lithia Motors

Missoula, MT, United States
Service staff recruiting, training and development
Customer engagement and resolution
Manage repair order administration
Lead the service department to optimize customer opportunities and productivity through staff training and development

Job Summary

  • Lead the service department to optimize customer opportunities and productivity through staff training and development.
  • Resolve customer requests, questions, and concerns professionally, accurately, and promptly while ensuring manufacturer policies are followed.
  • We offer best in class industry benefits including competitive pay, career advancement opportunities, medical, dental, vision plans, 401(k), and more.

Matching Summary

Lead the service department to optimize customer opportunities and productivity through staff training and development.

Skills & Requirements

Must-have

  • Service Staff Recruiting, Training and Development
  • Customer engagement and resolution
  • Manage repair order administration
  • Maintain service area cleanliness and safety
  • Daily and monthly staff meetings

Nice-to-have

  • Proven ability to lead winning teams
  • Attention to detail and sense of urgency
  • Active listening and critical thinking
  • Time management and prioritization

Key Requirements

  • 1-2 years proven track record as Service Manager
  • Acceptable driving record and valid driver's license
  • High School graduate or equivalent, 18 years or older

Work Rights

Not specified

Tailored Resume

Cover Letter