Financial Aid Professional I

University of Arkansas, Fayetteville

Fayetteville, Arkansas, United States
Base: $39,930.00; bonus/equity: not specified; ben...
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Federal, state, and university policies
Student information system
Phone etiquette
** The University of Arkansas is seeking a Financial Aid Professional I to join their team in Fayetteville, Arkansas. The position involves assisting students and parents with financial aid inquiries, requiring knowledge of relevant policies and excellent customer service skills. **

Job Summary

  • The Financial Aid Professional I will assist to counsel students and parents over the phone by providing answers familiar with federal, state, and university policies and regulations.
  • This position will have the opportunity to visit orientation sessions on campus to present information concerning financial aid procedures and assist in default management efforts.
  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance, with a comprehensive benefits package including tuition waivers and retirement programs.

Matching Summary

Match Score: 75

** The University of Arkansas is seeking a Financial Aid Professional I to join their team in Fayetteville, Arkansas. The position involves assisting students and parents with financial aid inquiries, requiring knowledge of relevant policies and excellent customer service skills. **

Salary

Base: $39,930.00; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Federal, state, and university policies
  • Student information system
  • Phone etiquette
  • Word processing, email, spreadsheets
  • Database management programs

Nice-to-have

  • Team player
  • Detail-oriented
  • Harmonious working relationships

Key Requirements

  • Associate's degree required
  • Bachelor's degree preferred
  • Professional office experience
  • Customer service experience
  • Proof of legal authority to work

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter