Provider Services Advisor - East Bay/alameda

Altais

East Bay, California, United States
Base: $75,000 - $90,000pyear; bonus/equity: not sp...
Hybrid
2-3 years patient/physician portal experience
Emr/emh system proficiency
Epiclink and provider engagement portal knowledge
The role serves as the primary internal contact for service lines, supporting administrative operations and monitoring physician participation from entry through tenure

Job Summary

  • The role serves as the primary internal contact for service lines, supporting administrative operations and monitoring physician participation from entry through tenure.
  • Candidates will act as a liaison to resolve challenges, deploy EpicLink tools, and educate practices on new policies and procedures.
  • The position offers a competitive salary range of $75,000-$90,000 along with excellent medical, vision, dental coverage, and a 401k match.

Matching Summary

The role serves as the primary internal contact for service lines, supporting administrative operations and monitoring physician participation from entry through tenure.

Salary

Base: $75,000 - $90,000/year; Bonus/Equity: Not specified; Benefits: Medical, vision, dental, 401k match, flexible time off, 9 paid holidays

Skills & Requirements

Must-have

  • 2-3 years patient/physician portal experience
  • EMR/EMH system proficiency
  • EpicLink and Provider Engagement Portal knowledge
  • Strong communication skills for physician relations
  • Ability to travel up to 75% within East Bay/Alameda

Nice-to-have

  • Experience with medical management review processes
  • Knowledge of claims payment policies
  • Background in clinical coding processes
  • Demonstrated flexibility and organizational skills
  • Commitment to compassionate community care

Key Requirements

  • BA/BS degree or 4 years direct managed health care administration
  • Minimum 2-3 years experience with patient and physician portals
  • Proficiency in Microsoft Office suite (Word, Outlook, Excel, PowerPoint)

Work Rights

Not specified

Tailored Resume

Cover Letter