Base salary not specified; cash-based incentive pr...
**
10 years of itsm experience
Strong working knowledge of itil practices
Experience with incident change problem management
**
Integer is seeking a Senior Manager of IT Service Management to lead the design and governance of ITSM practices aligned with ITIL best practices. The ideal candidate will have extensive experience in IT Service Management, SOX compliance, and strong leadership skills to drive continuous improvement within the organization.
**
Job Summary
The role involves owning the ITSM practice design and operating model aligned to ITIL best practices while establishing governance cadence.
Candidates will lead SOX IT General Controls audit readiness, defining evidence standards and ensuring ongoing compliance for the IT organization.
The position offers a comprehensive benefits package including medical, dental, vision, life insurance, and immediate 401(k) matching contributions.
Matching Summary
Match Score: 75
**
Integer is seeking a Senior Manager of IT Service Management to lead the design and governance of ITSM practices aligned with ITIL best practices. The ideal candidate will have extensive experience in IT Service Management, SOX compliance, and strong leadership skills to drive continuous improvement within the organization.
**
Salary
Base salary not specified; Cash-based incentive program available; Comprehensive benefits including medical, dental, vision, and 401(k) match
Skills & Requirements
Must-have
10 years of ITSM experience
Strong working knowledge of ITIL practices
Experience with Incident Change Problem Management
SOX ITGC audit readiness leadership
CMDB governance and data integrity
Nice-to-have
Intermediate or Managing Professional ITIL certification
Experience leading large-scale IT modernization
Strong executive communication skills
Ability to balance control with agility
Key Requirements
Bachelor's degree in computer science or related field
Minimum 10 years of IT Service Management experience