Tricare Beneficiary Services Representative – Kunsan, S. Korea

Leidos

Kunsan, South Korea
$32,000; not specified; not specified py
**
Tricare overseas program support
Defense enrollment eligibility reporting system
Mhs genesis system usage
** Leidos is seeking a TRICARE Beneficiary Services Representative for future openings in Kunsan, South Korea, to support military members and their families with healthcare services. The role entails providing education, enrollment services, and customer support, focusing on a mission that makes a significant impact. Applicants must meet specific qualifications, including customer service experience and U.S. citizenship. **

Job Summary

  • Provide key beneficiary education and enrollment services for the TRICARE Overseas Program (TOP) under the Defense Health Agency (DHA).
  • Process enrollments, disenrollments, portability transfers, and manage Primary Care Manager (PCM) changes via systems like Defense Online Enrollment System (DOES) and MHS Genesis.
  • Offer guidance on TRICARE resources, benefits, enrollment, and claims, assisting beneficiaries both in person and over the phone, and conduct informational sessions.

Matching Summary

Match Score: 75

** Leidos is seeking a TRICARE Beneficiary Services Representative for future openings in Kunsan, South Korea, to support military members and their families with healthcare services. The role entails providing education, enrollment services, and customer support, focusing on a mission that makes a significant impact. Applicants must meet specific qualifications, including customer service experience and U.S. citizenship. **

Salary

$32,000; Not specified; Not specified

Skills & Requirements

Must-have

  • TRICARE Overseas Program support
  • Defense Enrollment Eligibility Reporting System
  • MHS Genesis system usage
  • HIPAA compliance
  • Protected Health Information handling
  • customer service skills

Nice-to-have

  • self-starter
  • work independently
  • minimal supervision
  • tactful communication
  • disrupt, provoke, refuse to fail

Key Requirements

  • High School diploma or GED or equivalent experience
  • U.S. Citizenship
  • Eligible to obtain ADP IT III clearance
  • Eligible to obtain SOFA designation
  • 3+ years customer service experience

Work Rights

Eligible to obtain SOFA designation for employment in South Korea

Sponsorship: available

Tailored Resume

Cover Letter