Customer Service AI Operator

HOMEONE WATER HEATER PTE. LTD.

Singapore
Base: sgd 3,200 – 4,000pmnth; bonus/equity: not sp...
Systematic thinking for process mapping
Daily heavy use of ai tools like chatgpt
Ability to extract rules from instinctive staff
This role inverts the standard model by making you the operator who builds and controls the AI system rather than training it to replace you

Job Summary

  • This role inverts the standard model by making you the operator who builds and controls the AI system rather than training it to replace you.
  • You will start by performing traditional customer service tasks to learn the domain before shifting to build automated workflows that handle exceptions.
  • The company provides full training on AI tools and a live operating environment where mistakes are encouraged as part of the learning process.

Matching Summary

Match Score: 75

This role inverts the standard model by making you the operator who builds and controls the AI system rather than training it to replace you.

Salary

Base: SGD 3,200 – 4,000/month; Bonus/Equity: Not specified; Benefits: Full training and live production access

Skills & Requirements

Must-have

  • Systematic thinking for process mapping
  • Daily heavy use of AI tools like ChatGPT
  • Ability to extract rules from instinctive staff
  • Comfort with building and fixing imperfect drafts

Nice-to-have

  • Experience with graphic design or video editing
  • Interest in learning Claude Code command-line tool
  • Self-directed problem solving without external validation

Key Requirements

  • Fresh graduates or career changers welcome
  • No prior customer service background required
  • No technical background required; training provided

Work Rights

Not specified

Tailored Resume

Cover Letter