Service Delivery Manager

Harris Novum

5-6 years relevant work experience
Bachelor's degree or equivalent
Strong analytical and problem solving skills
The Service Delivery Manager is the primary accountable owner of day-to-day client Hosting operations

Job Summary

  • The Service Delivery Manager is the primary accountable owner of day-to-day client Hosting operations.
  • This role serves as a trusted technology advisor and internal liaison to ensure customer needs and contract requirements are met.
  • The position involves managing internal workstreams for decommissions, right-sizing, security, and best practices while leveraging performance monitoring tools.

Matching Summary

The Service Delivery Manager is the primary accountable owner of day-to-day client Hosting operations.

Skills & Requirements

Must-have

  • 5-6 years relevant work experience
  • Bachelor's degree or equivalent
  • Strong analytical and problem solving skills

Nice-to-have

  • Azure Fundamentals AZ900 certification preferred
  • Experience with Azure Monitor and Logic Monitor
  • Ability to work proactively with minimal supervision

Key Requirements

  • Bachelor's degree required
  • 5-6 years of relevant work experience
  • Working knowledge of monitoring tools like Azure Monitor

Work Rights

Not specified

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