Administrative Specialist I/customer Service Specialist

State of North Carolina

Base: $39,244 - $68,679; bonus/equity: not specifi...
Hybrid
High school diploma or ged
Two years of related administrative experience
Handling telephone inquiries and correspondence
The primary purpose of this position is to provide administrative support to the Due Process operations and Appeals unit within the Division of Health Benefits

Job Summary

  • The primary purpose of this position is to provide administrative support to the Due Process operations and Appeals unit within the Division of Health Benefits.
  • This role involves handling telephone inquiries, expedited appeal requests, statistical reports, and maintaining documentation for provider reconsiderations and Medicaid appeals.
  • The State of North Carolina offers excellent comprehensive benefits including health insurance, retirement plans, paid vacation, sick leave, and parental leave.

Matching Summary

The primary purpose of this position is to provide administrative support to the Due Process operations and Appeals unit within the Division of Health Benefits.

Salary

Base: $39,244 - $68,679; Bonus/Equity: Not specified; Benefits: Comprehensive health, retirement, NCFlex, paid leave

Skills & Requirements

Must-have

  • High school diploma or GED
  • Two years of related administrative experience
  • Handling telephone inquiries and correspondence

Nice-to-have

  • Experience creating data reports
  • Experience with contract management
  • Experience with billing medical claims

Key Requirements

  • High school diploma or GED
  • Two years of related administrative experience
  • Completion of state application form

Work Rights

Not specified

Tailored Resume

Cover Letter