Application Support Analyst

bp

São Paulo, Brazil
Hybrid
Enterprise application support
Strong sql skills
Cloud platform exposure
Ensure silent running BAU service delivery for applications and systems supporting Retail trading activities

Job Summary

  • Ensure silent running BAU service delivery for applications and systems supporting Retail trading activities.
  • Resolve complex production issues across systems and integrations, monitor systems, and proactively improve reliability.
  • Collaborate with engineers, product teams, and business stakeholders to deliver solutions and automate operational tasks using DevOps practices.

Matching Summary

Ensure silent running BAU service delivery for applications and systems supporting Retail trading activities.

Skills & Requirements

Must-have

  • Enterprise application support
  • Strong SQL skills
  • Cloud platform exposure
  • Monitoring tools experience
  • Incident, problem, change management
  • Troubleshooting complex issues
  • DevOps practices

Nice-to-have

  • Trading or energy markets experience
  • Familiarity with DevOps tools
  • Programming experience
  • CI/CD pipeline experience
  • SRE or ITIL practices knowledge
  • Interest in AI/LLMs

Key Requirements

  • Experience supporting enterprise applications
  • Strong SQL skills
  • Exposure to cloud platforms
  • Solid understanding of incident, problem, and change management
  • Strong troubleshooting skills

Work Rights

Not specified

Tailored Resume

Cover Letter