Guest Service Agent

Drury Hotels

Overland Park, Kansas, United States
Base: not specified; bonus/equity: quarterly bonus...
Exceptional guest experiences
Front desk operations
Cash handling
Serve as the happy, helpful face of our hotel to guests entering and departing our front door

Job Summary

  • Serve as the happy, helpful face of our hotel to guests entering and departing our front door.
  • Assist guests in a friendly, efficient, courteous, and professional manner, performing front desk related functions.
  • Drury Hotels offers incentives like quarterly bonuses up to $3200/year, flexible scheduling, paid time off, hotel discounts, and career growth opportunities.

Matching Summary

Serve as the happy, helpful face of our hotel to guests entering and departing our front door.

Salary

Base: Not specified; Bonus/Equity: Quarterly bonuses up to $3200/year; Benefits: Medical, dental, vision, prescription, life, disability, Team Member Assistance Program, Company-matched 401(k), hotel discounts, free room nights

Skills & Requirements

Must-have

  • Exceptional guest experiences
  • Front desk operations
  • Cash handling
  • Guest satisfaction
  • Problem resolution
  • High standard of integrity

Nice-to-have

  • Warm and friendly manner
  • Can-do spirit
  • Unique personality
  • Cross-training opportunities
  • Award-winning company culture

Key Requirements

  • Ability to speak and receive direction in English
  • Willingness to work alone

Work Rights

Not specified

Tailored Resume

Cover Letter