Customer Service Representative

Motionsolutions

North Bay, , Canada
On-site
Accurate customer order fulfillment
Manage incoming customer calls
Negotiate sale and purchase prices
Motionsolutions is seeking a Customer Service Representative to manage customer orders and inquiries in their North Bay location. The role requires strong communication skills, attention to detail, and the ability to multitask, with a focus on building customer relationships and ensuring satisfaction

Job Summary

  • The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
  • Duties include responding to inquiries, providing quotes, handling order entry, and negotiating pricing to influence gross profit.
  • Motion Industries offers an excellent benefits package including healthcare coverage, retirement savings, vacation, sick, and holiday pay.

Matching Summary

Match Score: 75

Motionsolutions is seeking a Customer Service Representative to manage customer orders and inquiries in their North Bay location. The role requires strong communication skills, attention to detail, and the ability to multitask, with a focus on building customer relationships and ensuring satisfaction.

Skills & Requirements

Must-have

  • Accurate customer order fulfillment
  • Manage incoming customer calls
  • Negotiate sale and purchase prices
  • Build customer relationships
  • Source products from inventory
  • Determine cost-effective shipping

Nice-to-have

  • Relate to customers effectively
  • Drive process improvements
  • Product knowledge preferred

Key Requirements

  • High school diploma or GED
  • 0-3 years of related experience
  • Reliability, organization, attention to detail
  • Strong communication skills
  • Ability to multi-task
  • Moderate computer skills

Work Rights

Not specified

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