Specialized Customer Success Manager, Talent Ai

Workday

Atlanta, Georgia, USA
Primary location base pyy range: $95,000 usd - $14...
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Talent acquisition workflows
Ai value realization
Strategic customer success
** Workday is seeking a Specialized Customer Success Manager for its Talent AI team in Atlanta, Georgia. The ideal candidate will have experience in customer-facing roles within complex software environments, particularly in Talent Acquisition and AI/ML solutions, to drive customer success and value realization. **

Job Summary

  • As a Specialized Customer Success Manager for Talent AI, you will be at the intersection of AI value realization, Talent Acquisition transformation, and strategic Customer Success.
  • You will work in close collaboration with the Workday account team as a specialized overlay, bringing deep domain and product expertise and best practices to accelerate adoption and customer maturity.
  • Our culture is rooted in integrity, empathy, and shared enthusiasm, and we are looking for curious minds and courageous collaborators.

Matching Summary

Match Score: 75

** Workday is seeking a Specialized Customer Success Manager for its Talent AI team in Atlanta, Georgia. The ideal candidate will have experience in customer-facing roles within complex software environments, particularly in Talent Acquisition and AI/ML solutions, to drive customer success and value realization. **

Salary

Primary Location Base Pay Range: $95,000 USD - $142,600 USD; Additional US Location(s) Base Pay Range: $90,300 USD - $160,400 USD; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Talent Acquisition workflows
  • AI value realization
  • strategic Customer Success
  • deep domain and product expertise
  • measurable adoption and value realization

Nice-to-have

  • sun-drenched optimism and drive
  • curious minds and courageous collaborators
  • bold ideas and genuine care
  • trust to take risks
  • support of a company invested in you

Key Requirements

  • 3+ years customer-facing services experience
  • 2+ years Talent Acquisition or HR experience
  • 1+ years AI/ML or data-driven products experience
  • Bachelor’s degree or equivalent work experience
  • Ability to travel up to 15%

Work Rights

Not specified

Tailored Resume

Cover Letter