Digital Operations & Omnichannel Lead

Ferring Pharmaceuticals

Canada
Base: $150,000 – $170,000 cad; bonus/equity: not s...
Omnichannel strategies
Digital transformation
Customer engagement models
Shape and execute omnichannel strategies, strengthen digital operations, and enable data-driven engagement models that align global frameworks with local commercial priorities

Job Summary

  • Shape and execute omnichannel strategies, strengthen digital operations, and enable data-driven engagement models that align global frameworks with local commercial priorities.
  • Work cross-functionally with Business Units, Marketing & Sales, Medical, IT, and external partners to orchestrate seamless customer journeys and position Ferring Canada as a digital leader in the pharmaceutical space.
  • This role offers a salary range of $150,000 – $170,000 CAD annually, complemented by a comprehensive benefits package.

Matching Summary

Shape and execute omnichannel strategies, strengthen digital operations, and enable data-driven engagement models that align global frameworks with local commercial priorities.

Salary

Base: $150,000 – $170,000 CAD; Bonus/Equity: Not specified; Benefits: comprehensive benefits package

Skills & Requirements

Must-have

  • Omnichannel strategies
  • Digital transformation
  • Customer engagement models
  • CRM/OCE platforms
  • Salesforce Marketing Cloud (SFMC)
  • Digital content platforms

Nice-to-have

  • Scientific advances
  • Entrepreneurial and innovative
  • Collaborate and respect
  • Diverse contributions
  • Bilingual proficiency in English and French

Key Requirements

  • Master’s degree or MBA preferred
  • 7+ years of experience
  • Proven track record of leading cross-functional teams
  • Strong expertise in analytics tools
  • Demonstrated experience driving digital adoption
  • Strong analytical mindset
  • Excellent leadership, stakeholder management, and communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter