Specialist - Renewals

Midis Group

Cairo, EG
On-site
Customer relationship management
Contract renewal process
Database maintenance
The Specialist - Renewals is accountable for establishing sound relationships with existing partners ensuring timely follow ups and handling the renewal process prior to expiration

Job Summary

  • The Specialist - Renewals is accountable for establishing sound relationships with existing partners ensuring timely follow ups and handling the renewal process prior to expiration.
  • Build and maintain strong customer relationships, address concerns and successfully retain existing client contracts.
  • Prepare and submit periodic reports, analysis and key metrics and maintain an accurate rolling of 120 days renewal forecast.

Matching Summary

The Specialist - Renewals is accountable for establishing sound relationships with existing partners ensuring timely follow ups and handling the renewal process prior to expiration.

Skills & Requirements

Must-have

  • Customer relationship management
  • Contract renewal process
  • Database maintenance
  • Internal department coordination

Nice-to-have

  • Proactive customer engagement
  • Identifying customer needs
  • Streamlining customer experience

Key Requirements

  • 4 years relevant experience
  • Software Solutions contract renewals
  • Bachelor's degree in Business Administration

Work Rights

Not specified

Tailored Resume

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