Staff Product Manager

Intercom

Dublin, Ireland
Competitive salary; equity in fast-growing start-u...
Hybrid (expected in the office at least three days per week)
Deep customer problem understanding
Roadmap definition and communication
Ai systems and llm knowledge
Intercom is seeking a Staff Product Manager to lead the development of AI-powered customer engagement solutions. The role requires a strong focus on customer needs, product roadmaps, and collaboration with cross-functional teams to deliver high-quality products

Job Summary

  • Intercom is seeking a Staff Product Manager to lead the future of business messaging and AI-powered customer engagement.
  • The role involves managing roadmaps, collaborating with world-class teams, and leveraging AI to accelerate product development.
  • Benefits include competitive salary and equity, fully stocked kitchens, flexible paid time off, and comprehensive health insurance.

Matching Summary

Match Score: 85

Intercom is seeking a Staff Product Manager to lead the development of AI-powered customer engagement solutions. The role requires a strong focus on customer needs, product roadmaps, and collaboration with cross-functional teams to deliver high-quality products.

Salary

Competitive salary; Equity in fast-growing start-up; Pension match up to 4%; Comprehensive health and dental insurance

Skills & Requirements

Must-have

  • Deep customer problem understanding
  • Roadmap definition and communication
  • AI systems and LLM knowledge
  • Collaboration with engineers and designers
  • Outcome-oriented product delivery

Nice-to-have

  • Leveraging AI for personal efficiency
  • Strong leadership and influence skills
  • Experience with modern tech stacks
  • High ownership and drive

Key Requirements

  • Evidence of impact and drive over years of experience
  • Technical fluency with APIs and SaaS infrastructure
  • Ability to assess AI feasibility and trade-offs

Work Rights

Not specified

Tailored Resume

Cover Letter