Customer Service Representative

EML

Parramatta, Australia
Fully remote
Inbound and outbound calls
Claim administration duties
Case management
As part of our diverse team based in Parramatta, you will help make a positive impact on someone’s life every day

Job Summary

  • As part of our diverse team based in Parramatta, you will help make a positive impact on someone’s life every day.
  • Your role will consist of; inbound and outbound calls with external stakeholder and claim administration duties.
  • EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other.

Matching Summary

As part of our diverse team based in Parramatta, you will help make a positive impact on someone’s life every day.

Skills & Requirements

Must-have

  • inbound and outbound calls
  • claim administration duties
  • case management
  • telephone enquiries
  • Microsoft Office Suite

Nice-to-have

  • high level of empathy
  • solution focused mindset
  • embrace change with confidence
  • learning and growing within business

Key Requirements

  • permanent position
  • work-from-home flexibility considered from month three

Work Rights

Not specified

Tailored Resume

Cover Letter