Customer Experience Coordinator

JOHNSON CONTROLS

Competitive salary reflecting skills; generous lea...
Hybrid
Clear and confident communication skills
Strong time management and multitasking abilities
Experience in fast-paced environments
This role supports the smooth delivery of all aspects of service to strategic key account customers

Job Summary

  • This role supports the smooth delivery of all aspects of service to strategic key account customers.
  • The position offers a competitive salary, 25 days annual leave plus bank holidays, and a pension plan with up to 7% employer match.
  • You will manage FM enquiries across phone, email, and digital channels while resolving complaints at first contact.

Matching Summary

This role supports the smooth delivery of all aspects of service to strategic key account customers.

Salary

Competitive Salary reflecting skills; Generous Leave: 25 days annual leave + time off in lieu; Comprehensive Benefits including pension and discounts

Skills & Requirements

Must-have

  • Clear and confident communication skills
  • Strong time management and multitasking abilities
  • Experience in fast-paced environments

Nice-to-have

  • Collaborative mindset and solution-oriented approach
  • Familiarity with FM operations
  • Experience with large corporate clients

Work Rights

Not specified

Tailored Resume

Cover Letter