Nuvali customer Care Specialist Irecruit engage 2026

Concentrix

Laguna, Philippines
Customer service support
Resolve routine problems
Maintain basic knowledge
This position provides customer service support and resolution of routine problems regarding client's product or services

Job Summary

  • This position provides customer service support and resolution of routine problems regarding client's product or services.
  • Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
  • Participate in activities designed to improve customer satisfaction and business performance.

Matching Summary

This position provides customer service support and resolution of routine problems regarding client's product or services.

Skills & Requirements

Must-have

  • customer service support
  • resolve routine problems
  • maintain basic knowledge
  • track and document information
  • respond to customer inquiries

Nice-to-have

  • demonstrate empathy
  • build rapport with customer
  • work as a team member
  • flexible and adapt to changes

Key Requirements

  • High school diploma
  • three to six months experience preferred
  • Minimum of two years college education (Philippines)
  • No prior call center experience required (Philippines)

Work Rights

Not specified

Tailored Resume

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