Base: $76,500 to $99,600; bonus/equity: eligible f...
2-5 years customer service experience
Erp system proficiency
Export administration regulations knowledge
The role supports sales success by performing administrative activities including quote preparation, order status updates, and warranty returns for assigned customers
Job Summary
The role supports sales success by performing administrative activities including quote preparation, order status updates, and warranty returns for assigned customers.
Candidates must ensure compliance with Crane policies and applicable export regulations such as ITAR and EAR while managing internal coordination across departments.
The position requires strong communication skills to resolve customer disputes and maintain accurate data entry within ERP systems and web-based portals.
Matching Summary
Match Score: 85
The role supports sales success by performing administrative activities including quote preparation, order status updates, and warranty returns for assigned customers.
Salary
Base: $76,500 to $99,600; Bonus/Equity: Eligible for performance-based bonus programs; Benefits: Not specified
Skills & Requirements
Must-have
2-5 years customer service experience
ERP system proficiency
Export Administration Regulations knowledge
ITAR Compliance understanding
Purchase order management
Microsoft Office intermediate skills
Nice-to-have
Oracle ERP experience
Aerospace manufacturing background
Continuous improvement mindset
Strong problem-solving abilities
Face-to-face meeting capability
Key Requirements
High School Diploma required
2-5 years applicable customer service work experience