Solenis Australia Pty Limited is seeking a Customer Service Representative fluent in French and English, emphasizing advanced issue resolution and customer relationship management. The role involves collaborating with sales teams, training junior representatives, and optimizing customer accounts
Job Summary
The Customer Service Representative serves as a more experienced and knowledgeable point of contact for customers compared to entry-level CSRs, focusing on advanced issue resolution, mentorship, and process improvement.
Key responsibilities include supporting the sales team, handling customer complaints, developing strong customer relationships, and identifying opportunities to optimize customer accounts.
Solenis offers a competitive compensation package, comprehensive benefits including a benefit platform, life insurance, private medical care, holiday allowance, and annual bonuses.
Matching Summary
Match Score: 85
Solenis Australia Pty Limited is seeking a Customer Service Representative fluent in French and English, emphasizing advanced issue resolution and customer relationship management. The role involves collaborating with sales teams, training junior representatives, and optimizing customer accounts.