Customer Service Representative, Loan Servicing

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Base: $17.00ph - $19.00ph; bonus/equity: commissio...
Inbound call and chat handling
Loan issue research and resolution
Meeting regulatory deadlines
This role involves receiving inbound customer calls and chats to research and resolve loan-related issues within the Loan Servicing Department

Job Summary

  • This role involves receiving inbound customer calls and chats to research and resolve loan-related issues within the Loan Servicing Department.
  • The position is commission-eligible with a target pay range of $17.00/hr to $19.00/hr depending on experience and location.
  • Employees receive comprehensive benefits including medical, dental, vision, life insurance, paid time off, and a 401(k) plan with employer match.

Matching Summary

This role involves receiving inbound customer calls and chats to research and resolve loan-related issues within the Loan Servicing Department.

Salary

Base: $17.00/hr - $19.00/hr; Bonus/Equity: Commission eligible; Benefits: Medical, Dental, Vision, Life Insurance, 401(k) Match

Skills & Requirements

Must-have

  • Inbound call and chat handling
  • Loan issue research and resolution
  • Meeting regulatory deadlines

Nice-to-have

  • Commission eligible role opportunity
  • Technology-driven financial solutions environment
  • Diverse team culture

Key Requirements

  • High School Diploma required
  • 1+ years of related experience
  • Pass credit check and drug screening

Work Rights

Not specified

Tailored Resume

Cover Letter