Senior Manager, Operations - Walmart+

Wlmqhght

Bentonville, AR, United States of America
Base: $90,000.00 - $180,000.00; bonus/equity: annu...
Fraud and abuse mitigation
Cross-functional team leadership
Payments strategy and operations
This role is critical to scaling and safeguarding the Walmart+ program while elevating member satisfaction, maximizing recurring revenue, and minimizing potential loss due to fraud and abuse

Job Summary

  • This role is critical to scaling and safeguarding the Walmart+ program while elevating member satisfaction, maximizing recurring revenue, and minimizing potential loss due to fraud and abuse.
  • The Risk & Payments team is dedicated to minimizing fraud and abuse within the Walmart+ ecosystem while enhancing payment processes through data analysis, project management, and operational innovation.
  • Walmart offers competitive pay, performance-based bonuses, comprehensive health and financial benefits, paid time off, and education benefits through the Live Better U program.

Matching Summary

This role is critical to scaling and safeguarding the Walmart+ program while elevating member satisfaction, maximizing recurring revenue, and minimizing potential loss due to fraud and abuse.

Salary

Base: $90,000.00 - $180,000.00; Bonus/Equity: Annual or quarterly performance bonuses and stock; Benefits: Medical, vision, dental, 401(k), stock purchase, life insurance, PTO, parental leave, and education benefits

Skills & Requirements

Must-have

  • fraud and abuse mitigation
  • cross-functional team leadership
  • payments strategy and operations
  • data analysis and reporting
  • stakeholder collaboration
  • project management
  • risk management

Nice-to-have

  • customer-centric problem solving
  • strategic mindset
  • technical documentation expertise
  • experience with API integrations
  • payment methods knowledge
  • authorization flows understanding
  • regulatory landscape familiarity

Key Requirements

  • Bachelor’s degree in Business Administration, Engineering, Operations or related field
  • 2+ years experience in Payments Strategy, Payments Operations, Fraud/Chargebacks Operations or 6+ years in Operations Management
  • 1 year supervisory experience
  • Proficiency in SQL
  • 2+ years in Payments Strategy & Operations for technology company
  • Project Management Professional certification preferred
  • Masters in Operations Management preferred

Work Rights

Not specified

Tailored Resume

Cover Letter