Increase customer loyalty and sales force effectiveness
Leverages technology application knowledge to improve job site operations, processes, and change management, increase customer loyalty, and improve sales force effectiveness
Job Summary
Leverages technology application knowledge to improve job site operations, processes, and change management, increase customer loyalty, and improve sales force effectiveness.
Drive customer recognition of the value of product feature design, improved processes, and change management.
Identifying and documenting job/application profiles based on field observation while working with customers.
Matching Summary
Leverages technology application knowledge to improve job site operations, processes, and change management, increase customer loyalty, and improve sales force effectiveness.
Skills & Requirements
Must-have
Leverage technology application knowledge
Improve job site operations and processes
Increase customer loyalty and sales force effectiveness
Drive customer recognition of product value
Provide feedback on product features and benefits
Document job and application profiles
Improve industry perception of Caterpillar
Nice-to-have
Customer focus and satisfaction
Service excellence and customer needs
Effective communication and relationship management
Problem solving and process improvement
Participate in mining associations
Key Requirements
Bachelor's Degree or equivalent experience
English Advanced
Experience in the Mining Industry or Machine Technology