The Senior Manager of Global Service Marketing is responsible for developing comprehensive marketing plans tailored to clinical customer segments to strengthen customer loyalty
Job Summary
The Senior Manager of Global Service Marketing is responsible for developing comprehensive marketing plans tailored to clinical customer segments to strengthen customer loyalty.
This role requires partnering with regional teams and product management to align service offerings with the needs of labs using automation, microbiology, and molecular diagnostics solutions.
Candidates must demonstrate success in driving service attachment, contract renewals, and creating value-based marketing campaigns within the life sciences or medical device sector.
Matching Summary
The Senior Manager of Global Service Marketing is responsible for developing comprehensive marketing plans tailored to clinical customer segments to strengthen customer loyalty.
Salary
Base: $134,100.00 - $214,500.00 USD Annual; Bonus/Equity: Not specified; Benefits: Comprehensive Total Rewards program including performance-based culture and competitive package
Skills & Requirements
Must-have
5+ years service marketing experience
Medical device or diagnostics industry background
Driving service attachment and contract renewals
Clinical laboratory workflow knowledge
Cross-functional project leadership in matrix organization
Nice-to-have
Experience with CRM and service management software
Familiarity with regulatory requirements in diagnostics
Ability to travel domestically and internationally
Strong value-based marketing campaign development
Key Requirements
Bachelor's degree in marketing, business, science, or related field
5+ years of service marketing or aftermarket sales experience
Demonstrated success in driving service attachment and contract renewals
Familiarity with clinical laboratory workflows and regulatory requirements