Base: $74,600 to $139,100; bonus/equity: eligible ...
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Reporting process design and governance
Program and change management for reporting
Reporting support and user training
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Marsh McLennan Agency is seeking a Business Process Leader for Reporting who will oversee business process activities and ensure accurate reporting across the organization. The ideal candidate will have substantial experience in client-facing operations and a strong background in process design and analytics.
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Job Summary
Lead and coordinate end-to-end business process activities to deliver accurate, timely, and widely adopted reporting across MMA.
Manage reporting intake and incident triage, maintain documentation, and drive continuous process improvements.
Design and deliver regional orientation and role-based training programs, track completion, and tailor materials by region and role.
Matching Summary
Match Score: 75
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Marsh McLennan Agency is seeking a Business Process Leader for Reporting who will oversee business process activities and ensure accurate reporting across the organization. The ideal candidate will have substantial experience in client-facing operations and a strong background in process design and analytics.
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Salary
Base: $74,600 to $139,100; Bonus/Equity: Eligible for performance-based incentives; Benefits: Health and welfare benefits, tuition assistance, 401K, retirement programs, employee assistance programs
Skills & Requirements
Must-have
Reporting process design and governance
Program and change management for reporting
Reporting support and user training
Process improvement and quality assurance
MMA Analytics reporting tool expertise
Nice-to-have
Collaborative and innovative team culture
Client-focused teams
Client services workflows alignment
Key Requirements
Minimum 8 years of professional experience
At least 5 years in process design, operations, or business analysis
Experience with reporting and analytics tools
Proven ability to design and document scalable business processes