Business Process Leader, Reporting

Marsh McLennan Agency

Multiple Locations
Base: $74,600 to $139,100; bonus/equity: eligible ...
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Reporting process design and governance
Program and change management for reporting
Reporting support and user training
** Marsh McLennan Agency is seeking a Business Process Leader for Reporting who will oversee business process activities and ensure accurate reporting across the organization. The ideal candidate will have substantial experience in client-facing operations and a strong background in process design and analytics. **

Job Summary

  • Lead and coordinate end-to-end business process activities to deliver accurate, timely, and widely adopted reporting across MMA.
  • Manage reporting intake and incident triage, maintain documentation, and drive continuous process improvements.
  • Design and deliver regional orientation and role-based training programs, track completion, and tailor materials by region and role.

Matching Summary

Match Score: 75

** Marsh McLennan Agency is seeking a Business Process Leader for Reporting who will oversee business process activities and ensure accurate reporting across the organization. The ideal candidate will have substantial experience in client-facing operations and a strong background in process design and analytics. **

Salary

Base: $74,600 to $139,100; Bonus/Equity: Eligible for performance-based incentives; Benefits: Health and welfare benefits, tuition assistance, 401K, retirement programs, employee assistance programs

Skills & Requirements

Must-have

  • Reporting process design and governance
  • Program and change management for reporting
  • Reporting support and user training
  • Process improvement and quality assurance
  • MMA Analytics reporting tool expertise

Nice-to-have

  • Collaborative and innovative team culture
  • Client-focused teams
  • Client services workflows alignment

Key Requirements

  • Minimum 8 years of professional experience
  • At least 5 years in process design, operations, or business analysis
  • Experience with reporting and analytics tools
  • Proven ability to design and document scalable business processes
  • Demonstrated success influencing cross-functional stakeholders

Work Rights

Not specified

Tailored Resume

Cover Letter