Lead advanced service improvement initiatives and foster a culture of innovation and excellence across the University of Melbourne
Job Summary
Lead advanced service improvement initiatives and foster a culture of innovation and excellence across the University of Melbourne.
Drive high-impact business improvement projects from problem definition through to implementation, benefits realisation, and handover.
The University of Melbourne offers a competitive package, subsidised health and wellbeing services, fitness and cultural clubs, Myki discounts, and a 25% discount on graduate courses.
Matching Summary
Lead advanced service improvement initiatives and foster a culture of innovation and excellence across the University of Melbourne.
Salary
Base: UOM 10 - $153,412 p.a.; Benefits: plus 17% super
Skills & Requirements
Must-have
service improvement methodologies
process improvement methodologies
business improvement methodologies
continuous improvement
stakeholder management skills
Nice-to-have
culture of innovation and excellence
growth mindset
empathy, curiosity, and resilience
fostering a high-performing, collaborative environment
Key Requirements
Qualifications in Lean, Six Sigma, BPM, or related fields
Extensive experience in service, process, and business improvement