Archer Irm Client Support - Team Lead

State Street UK

Unknown, Unknown, United Kingdom
4-6 years experience
Archer irm platform knowledge
Service now application support
The role involves providing Level 1 support for the Archer IRM platform including managing user access and troubleshooting workflows

Job Summary

  • The role involves providing Level 1 support for the Archer IRM platform including managing user access and troubleshooting workflows.
  • Candidates must have a strong understanding of Archer's out-of-the-box solutions and experience with configuration deployments using SDLC methodologies.
  • State Street offers competitive benefits packages, flexible work programs, and comprehensive development opportunities for its employees.

Matching Summary

The role involves providing Level 1 support for the Archer IRM platform including managing user access and troubleshooting workflows.

Skills & Requirements

Must-have

  • 4-6 years experience
  • Archer IRM platform knowledge
  • Service Now application support
  • MS Office Excel mastery
  • SDLC methodology understanding

Nice-to-have

  • Database technology experience
  • Strong analytical skills
  • Ability to work under pressure
  • Excellent communication skills

Key Requirements

  • Bachelor's Degree in quantitative field
  • 4-6 years of relevant experience
  • Intermediate Excel functions proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter