Bank of America is seeking Fraud Representatives for their 2nd shift who will be responsible for resolving client fraud-related inquiries in an inbound contact center. The role emphasizes a commitment to customer service, problem-solving, and teamwork while adhering to industry regulations
Job Summary
This role is responsible for resolving multi-product fraud related client requests via calls, chats, or emails.
The position requires accuracy, logic, and the ability to toggle between systems while delivering a great client experience.
Bank of America offers an inclusive workplace culture with opportunities to learn, grow, and make an impact.
Matching Summary
Match Score: 75
Bank of America is seeking Fraud Representatives for their 2nd shift who will be responsible for resolving client fraud-related inquiries in an inbound contact center. The role emphasizes a commitment to customer service, problem-solving, and teamwork while adhering to industry regulations.