Customer Service Rep Ii

Genpt

Manchester, NH, United States
Customer order placement
Pricing negotiation within parameters
Inventory level management
This role involves placing customer orders through various channels and negotiating pricing to maximize profit while meeting customer demands

Job Summary

  • This role involves placing customer orders through various channels and negotiating pricing to maximize profit while meeting customer demands.
  • The position includes building strong customer relationships to encourage repeat business and providing guidance to less experienced customer service representatives.
  • Motion Industries offers an excellent benefits package including healthcare coverage, 401(k), tuition reimbursement, and paid time off.

Matching Summary

This role involves placing customer orders through various channels and negotiating pricing to maximize profit while meeting customer demands.

Skills & Requirements

Must-have

  • customer order placement
  • pricing negotiation within parameters
  • inventory level management
  • customer relationship building
  • order shipment preparation
  • coaching less experienced representatives

Nice-to-have

  • process improvement
  • cost effective shipping determination
  • handling customer returns
  • quality and safety responsibility

Work Rights

Not specified

Tailored Resume

Cover Letter