Base: 38,000.00 usd annual; bonus/equity: not spec...
Guest check-in and check-out
Reservation management
Switchboard monitoring
The Front Desk Manager oversees front desk operations, including guest check-in/out, reservations, and switchboard monitoring, ensuring excellent guest service
Job Summary
The Front Desk Manager oversees front desk operations, including guest check-in/out, reservations, and switchboard monitoring, ensuring excellent guest service.
Responsibilities include assisting in unit operations management, forecasting, budgeting, staff supervision, and maintaining a safe facility environment.
Guest Services, Inc. is a premier hospitality management company with a commitment to Diversity, Equity, and Inclusion.
Matching Summary
The Front Desk Manager oversees front desk operations, including guest check-in/out, reservations, and switchboard monitoring, ensuring excellent guest service.
Salary
Base: 38,000.00 USD Annual; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Guest check-in and check-out
Reservation management
Switchboard monitoring
Cash handling and balancing
Facility safety and maintenance
Customer complaint resolution
Nice-to-have
Professional company representation
Enhancing company image
Positive client interaction
Key Requirements
High School Diploma
Bachelor’s Degree or related customer service experience preferred
Clerical skills including typing, filing, office machine operations
Computer proficiency with MS Outlook, Word, and Excel
Ability to arrange and coordinate schedules for reservations
Excellent interpersonal, administrative, telephone and other communications skills