Tennis Australia is seeking a casual Customer Experience Officer for its Tennis World location in ACT. The role focuses on providing excellent customer service in various areas including court hire, membership, and merchandise, while requiring weekend availability
Job Summary
This position is responsible for providing friendly, professional and efficient service to Tennis World members, coaching students and customers.
In this role you will provide friendly, professional and efficient customer service via phone, email and face-to-face, and support customers with merchandise sales and court booking.
The role offers career development with a range of formal education and on the job training opportunities, monthly health & wellbeing activities, access to tennis facilities, and free car parking.
Matching Summary
Match Score: 85
Tennis Australia is seeking a casual Customer Experience Officer for its Tennis World location in ACT. The role focuses on providing excellent customer service in various areas including court hire, membership, and merchandise, while requiring weekend availability.
Skills & Requirements
Must-have
Friendly professional efficient customer service
Court hire membership program support
Merchandise sales and inquiries
Front of house maintenance
Weekend availability required
Nice-to-have
Eagerness to listen learn develop
Team environment collaboration
Flexibility in working hours
Key Requirements
Previous customer service experience
Hold or willing to obtain Police Check
Hold or willing to obtain Working with Children Check