(can) Customer Service Manager

Walmart

Timmins, ON, Canada
Base: $18.55; bonus/equity: not specified; benefit...
Coordinate front end operations
Ensure safe work processes
Handle customer and associate concerns
A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty

Job Summary

  • A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty.
  • This role is also accountable for maintaining compliance for company programs and operational standards.
  • The Customer Service Manager provides training to Associates on systems and Company procedures, i.e., scanning accuracy, productivity, company programs and initiatives, discounts, EAS system, and safety.

Matching Summary

A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty.

Salary

Base: $18.55; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Coordinate front end operations
  • Ensure safe work processes
  • Handle customer and associate concerns
  • Monitor front end associates
  • Oversee purchase, return, exchange transactions
  • Prepare registers for opening and closing

Nice-to-have

  • Develop retail industry skills
  • Provide exceptional customer service
  • Ensure positive shopping experience
  • Promote company programs and initiatives

Key Requirements

  • 16 years of age or older

Work Rights

Not specified

Tailored Resume

Cover Letter