Job Summary

• The Communications Services Manager will be responsible for overseeing and managing all communication revenue products on the ship, including guest and crew internet, cellular land & sea services, the Norwegian app, and stateroom phones.
• The primary role is to ensure a seamless and efficient communication experience for guests and crew, with a dedicated focus on driving sales, marketing, achieving revenue targets, and providing Level 1 guest-facing technical support.
• Key responsibilities include managing the ship's Internet Café, achieving revenue targets, implementing marketing initiatives, providing technical support, overseeing equipment maintenance, and training personnel.

Matching Summary

Skills & Requirements

Key Requirements

• High school diploma or equivalent
• Previous experience in sales, marketing, and/or customer service
• Experience in achieving revenue targets and driving sales growth
• Problem-solving and troubleshooting abilities
• Fluency in English

Work Rights