Customer Service Representative

Destination Pet

Westminster, CO, United States
Base: $17.00 - $23.00ph doe; bonus/equity: tips; b...
Answering phones multi-tasking
Welcoming pet parents and vips
Handling cash and cards
We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP

Job Summary

  • We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP.
  • You will be responsible for welcoming pet parents, answering phones, managing check-ins and check-outs, and responding to complaints.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $17.00 - $23.00/hour DOE + tips.

Matching Summary

We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP.

Salary

Base: $17.00 - $23.00/hour DOE; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • answering phones multi-tasking
  • welcoming pet parents and VIPs
  • handling cash and cards
  • responding to complaints professionally
  • keeping lobby clean and welcoming
  • supporting other team members

Nice-to-have

  • people-person and pet-person
  • charm of a customer service pro
  • heart of a dog mom or dad
  • fluent in human and hound

Key Requirements

  • 1+ year customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter