Customer Service Coordinator Emea

AmbaFlex Inc

Zwaag, Netherlands
On-site
Manage customer requests
Technical inquiries and help-desk
Organize site visits
AmbaFlex Inc is seeking a Customer Service Coordinator to manage both national and international customer requests, focusing on technical inquiries and service coordination. The ideal candidate should have at least three years of experience in a similar role, strong communication skills, and a solution-oriented mindset

Job Summary

  • AmbaFlex is the global market leader in spiral conveyor solutions, operating in a dynamic international environment where innovation, collaboration, and quality are key.
  • The Customer Service Coordinator will manage national and international customer requests, focusing on technical inquiries, help-desk support, organizing site visits, project assistance, urgent breakdowns, and post-delivery complaints.
  • AmbaFlex offers a fun team, clear room for professional growth, options to work from home, a strong salary package, premium-free pension, 25 holidays, and the chance to work in a fast-growing international market leader.

Matching Summary

Match Score: 85

AmbaFlex Inc is seeking a Customer Service Coordinator to manage both national and international customer requests, focusing on technical inquiries and service coordination. The ideal candidate should have at least three years of experience in a similar role, strong communication skills, and a solution-oriented mindset.

Skills & Requirements

Must-have

  • Manage customer requests
  • Technical inquiries and help-desk
  • Organize site visits
  • Urgent breakdowns and complaints
  • Schedule service visits
  • Maintain customer data in CRM

Nice-to-have

  • Solution-oriented mindset
  • Team player with strong communication
  • Flexibility in managing multiple accounts
  • Collaborate with internal departments

Key Requirements

  • At least 3 years in a similar role
  • Fluent in English
  • Basic commercial knowledge
  • CRM experience

Work Rights

Not specified

Tailored Resume

Cover Letter