Technical Support Engineer - French Or Italian Speaking

Salesforce

Not specified
Proficient in html css javascript sql api debugging
Fluent in french or italian plus english
Experience in customer support helpdesk roles
Salesforce is seeking a Technical Support Engineer who is fluent in French or Italian to assist customers with troubleshooting and technical issues related to Salesforce Marketing Cloud products. The ideal candidate should have a strong background in customer support and technical skills, particularly in web development and data management

Job Summary

  • This role involves assisting customers in troubleshooting their Salesforce Marketing Cloud implementations, integrations, and custom code across multiple channels.
  • Candidates must demonstrate exceptional analytical expertise while managing customer expectations to maximize satisfaction and meet monthly performance metrics.
  • The position offers the opportunity to work with Agentforce, the future of AI, within a company leading workforce transformation.

Matching Summary

Match Score: 85

Salesforce is seeking a Technical Support Engineer who is fluent in French or Italian to assist customers with troubleshooting and technical issues related to Salesforce Marketing Cloud products. The ideal candidate should have a strong background in customer support and technical skills, particularly in web development and data management.

Skills & Requirements

Must-have

  • Proficient in HTML CSS JavaScript SQL API debugging
  • Fluent in French or Italian plus English
  • Experience in customer support helpdesk roles
  • Knowledge of website development and data management
  • Ability to troubleshoot implementation and integrations

Nice-to-have

  • Hands-on knowledge of Digital Marketing
  • Understanding of Marketing Business concepts
  • Experience with Salesforce CRM or Data360
  • Passion for AI and workforce transformation
  • Strong analytical and problem-solving skills

Key Requirements

  • Demonstrated skill in Customer Support or Helpdesk
  • Proficiency in French or Italian language
  • Ability to communicate technical concepts clearly

Work Rights

Not specified

Tailored Resume

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